Kiosk fits banking amenities within natural design
TD Bank Union Station Kiosk | Union Station, Toronto, ON, Canada
completed November 2017
size 200 sf
Contributing Shop! member:
Watt International design
Inspired by the calm experience of sitting under a tree, this kiosk integrating a smart ATM is staffed to provide convenience for customers traveling through Canada’s most heavily trafficked rail hub. The kiosk’s structural skeleton is a metaphorical tree. A vertical “trunk” element supports an overhead beam, cantilevered over 5 meters. Screens are supported by crossbeams emanating from the primary “trunk” like branches.
Integrated chases enable the base unit to distribute wiring throughout so the “trunk” feeds content onto screens. A base armature detailed as a flexible, modular cage is clad in millwork and mechanically ventilated, with security-controlled access to all locations. An integrated workstation, when required, rises hydraulically from the counter.
Prominent brand identification and color cues ensure brand recognition. Seating around the main counter allows comfortable, casual engagement between staff and visitors. Travelers waiting for their train also enjoy free Wi-Fi, charging stations, and biophilic content overhead. Suspended, high-res digital screens display natural scenes of the time of day and seasonal features aligned to those outside of the station, while “easter eggs” embedded in the content engage visitors.
To accommodate ae wide range of financial services, the kiosk houses the IT infrastructure necessary for handling all the processing and communications functions of a full Help and Advice Branch location. This includes all of the technology embedded in and supporting the smart ATM, as well as the IT infrastructure required to operate the video playing on the digital canopy above, and to support both the secure and public Wi-Fi networks.